The Privacy Policy governs how Al Quran Way Institute collects, uses, maintains, and discloses information collected from users (referred to as “Users”) of the Al Quran Way Institute website. This privacy policy applies to the Site and all products and services offered by Al Quran Way Institute.
What Information Does Al Quran Way Institute Collect?
Al Quran Way Institute collects various types of Personal Information from our users, which are explained more fully below. The student data will be used solely for educational or school purposes. This information may be utilized to enhance our services, enable users to set up a profile, fulfill specific service requests, analyze user utilization of the Website, and as otherwise outlined in this Privacy Policy. We do not share certain types of Personal Information with anyone except the Support team and Quality team.
Information You Provide To Us
We receive and store any information you knowingly provide to us. For instance, during registration for evaluation or in our system, we collect Personal Information such as your name, username, and email address. Additionally, we may collect other Personal Information you provide us through your use of our services, such as notes you compose about your contacts; however, these private notes will not be shared with other Website users unless you choose to share them. You have the option to not provide us with certain information, but this may prevent you from taking advantage of many of our special features.
Children:
Children can only use our services under the supervision of their parents/legal guardians, and we always recommend that minors (under the age of 13) refrain from submitting any personal information to us or using the service without proper permission from their parents/legal guardians.
Information Collected Automatically
- Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser, including your IP address and the page you requested.
- When we collect usage information, such as the numbers and frequency of visitors to our site, we only use this data in aggregate form, not in a manner that would personally identify you. For example, this aggregate data informs us of how often customers use various parts of the Website, allowing us to optimize the Website to appeal to as many customers as possible. We never disclose aggregate information to a partner in a manner that would personally identify you.
How we keep your personal information secure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. Our website undergoes regular scanning for security vulnerabilities and known vulnerabilities to ensure your visit is as safe as possible. We utilize regular Malware Scanning and an SSL certificate. To safeguard your personal information, we implement reasonable precautions and adhere to industry best practices to prevent inappropriate loss, misuse, access, disclosure, alteration, or destruction. Personal information is stored on secure servers managed by us and our service providers. We protect stored personal information with security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.
Data Accessibility
Through our student portal and PDF files, each student has access to a personal profile to review and correct any personal information at any time. We confirm that we do not sell any student data, as we do not retain student profiles.
Data Retention
When students cancel their accounts, we will retain their personal information for 12 months. After this period, all information will be permanently deleted from our system, including progress records, and it will not be possible to retrieve them.
Disclosure to third parties policy:
Disclosure to third parties: We pledge not to collect, use, or share such information for any purposes beyond authorized educational or school purposes, or as authorized by the student or parent. We also ensure that the practices of third parties align with this pledge. Additionally, we pledge not to collect, use, or share such information for any purposes beyond authorized educational or school purposes, or as authorized by the student or parent.
Please note that if you upload or post any information to a public part of the Website, we may use it in accordance with our terms and conditions of use, and it may be viewed and used by others.
*Important Note: If a student pauses or stops classes for a week or more without informing us, all of their personal data will be removed. In the case that the student wants to resume classes, they must fill out the Enrollment Form again or provide the support team with the required data.
Refund policy:
We uphold a 100% customer satisfaction policy. If for any reason you are not satisfied, simply email support@alquranway.com and request a refund within 7 days of the invoice. You will receive an acknowledgement within 24 hours.
Payment
We do not request any information regarding money transfers, as our transactions are smoothly and simply handled through PayPal. Payments are made by sending the suitable study plan amount to our PayPal account.
We use PayPal for processing payments, and we do not store your card data on our servers. Your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) during payment processing. Your purchase transaction data is used only as long as necessary to complete your purchase, after which it is not saved. For further details, you may also refer to the terms and conditions of PayPal at https://www.paypal.com/.
Successor Entities
We will only enter into contracts with future companies that adhere to the principles outlined in our Pledge, or that provide users with the option to choose whether to send their information to the future entity.
Changes to this privacy policy
Al Quran Way Institute will not update the privacy policy soon. However, in the event of any updates, we will post a notification on the main page of our Site and email you regarding the changes made to the Policy, requesting a new consent to the privacy policy. Additionally, we will provide users with the option to delete their account.
If you disagree with the new policy or the changes made, you can email us at support@alquranway.com, and one of our Customer Service Representatives will be in touch with you within 24 hours. Upon your rejection, we will delete your student account and all of your personal data from our website immediately.
Please note that you are bound by any material changes to this Privacy Policy when you start using www.alquranway.com after you have accepted such changes.
Questions Or Concerns
Please let us know if there is anything unclear regarding our privacy policies or if you have any inquiries. You can send us a detailed message to support@alquranway.com. We will make every effort to resolve your concerns, in sha Allah.